Prowells Wholesale Automotive - Don't Buy from Prowells Auto
We bought a car on Wednesday cash out right.We looked at the car about a week prior to buying.
When we test drove it my husband asked the sales guy Jim if it had an oil change. He told us they service all their cars. When we went back to buy the car I asked Lindsey (the owners wife) again has the car been serviced and she said yes. After writing the sales ticket and taking our money she decided to tell us they didn't have a title yet for the car and we could pick it up the next day.
After giving us the run around the next day we were finally told we wouldn't get the title until Tuesday of the next week. Then Friday after coming back from out of town the light came on showing low on oil; when we pulled over to check we discovered it was almost completely out and black. We went to Powell's on Saturday when Jim called Lindsey on the phone and she said I thought it was serviced. So Jim told us he would order the filter to have it there Monday and they would take care of it.
He also said they would reimburse us for the oil we already put in there. When we went today to drop off the car the owner said they wouldn't agree to such a thing and that he would do an oil change at the discount of $100. We explained the sales guy said he would take care of it and he said no he wouldn't. After we explained again he said well if he told you that then he didn't know how much an oil change cost in a car like that so we are not doing it.
He was very rude and said that is all he could do for us. So it's Monday and still no title and no oil change.
I wouldn't ever refer this car lot to anyone you would be a fool to by a car from them it will be nothing but headaches.Over priced and rude.